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FAQs for Products

1. Is the wood seasoned and termite resistant?
Yes, the wood is seasoned and termite resistant. This is also covered in our warranty. Click here to learn more.

2. What grade of teak wood do you use?
We source our teak wood mainly from Andhra Pradesh and Tamil Nadu. We ensure it is seasoned and matured.

3. What type of fabric is used?
We use high-quality polyester, velvet, or cotton.

4. What is the quality of foam used?
We use foam with a density of 32 or 40, depending on its use.

5. Do you use engineered wood or MDF?
No, we do not use MDF or engineered wood, except behind mirrors, in upholstery, or when stated otherwise.

6. Do you offer assembly services?
Most of our products do not require assembly as we focus on traditional quality. Some items like beds or tables may need assembly for safe transportation. Currently, we offer assembly services in select locations. Visit our Assembly Services page for more information.

7. I received a damaged product. What should I do?
We apologize for the inconvenience. Please contact us via WhatsApp or email with product images or a video. Allow us 24 hours or 1 business day to respond.

For more information, visit our FAQs page or Contact Us.