Safe Delivery Promise
All products shipped by Woodsala come with our promise of “Safe Delivery”, which means we fully cover and protect our customers against issues like Damage During Transit or Manufacturing Defects.
We understand that with furniture or any kind of fragile product, the risk of damage during transit can never be completely ruled out. However, we have reduced it by up to 98% through:
- Export-quality packaging materials
- Rigorous drop tests
- Adherence to industry-standard shipping practices
- Continuous improvements based on courier and customer feedback
How We Handle Damage Reports
At Woodsala, we take every damage report very seriously. Our internal team reviews:
- The packaging method used
- Product durability against loading & unloading
- Handling practices followed by delivery personnel
What You Need To Do
For customers, the process is simple—just share a few images and a short video of the damaged product and its packaging box. Once received, we will arrange a doorstep pickup and deliver a new replacement safely and securely.
Our team will inspect the damage and decide on the necessary resolution. If the damage can be repaired locally with the help of a carpenter, we will reimburse the genuine repair expenses. For more severe damages, we will replace the product.
📄 For more details, please read our Warranty Policy .
Let customers speak for us
Nice product and looks good.
It is elegant and trendy.Workmanship good
I recently purchased the tray-style wooden desk organizer from Woodshala, and I’m thoroughly impressed. The craftsmanship is exceptional — the wood has a smooth finish and a warm, natural tone that adds a touch of elegance to my workspace. The compartments are thoughtfully designed and spacious enough to keep my stationery, notes, and small gadgets neatly organized without cluttering the desk. It’s sturdy and feels durable, sustaining daily use without any signs of wear. Overall, it’s both functional and aesthetically pleasing, making it an excellent addition for anyone looking to enhance their work environment with a quality wooden organizer. Highly recommended!
Dear Woodshaala Team,
I am very pleased with my recent purchase. The Wooden night stand indeed exceeded my expectations, and the items was delivered promptly and in a well-packaged condition. Your customer service was helpful and responsive throughout the process. I truly appreciate the care you put into ensuring a smooth shopping experience for us. In fact the nightstand really brings out the positive aesthetic of my room to make it look much more magnificent! Looking forward to shopping with you again in the near future. Thank you!"
Initially I was in doubt wear idol wil fit or no but box is super spacious and packing was so good if anyone looking for mini temple kind then this box is perfect
The product quality is excellent.
Very good packing and very seamless process. Thank you very much!
It was a good buy 😃
Happy with the product.
Thankyou very much
Nicely packed and as usual good quality
Beautiful made side table, really liked it very much
Excellent, very happy with the product
A good finish work. My Daughter Loved it. Finishing was very good and as displayed on the website.
Your Furnitures are the best compared to IKEA and any other foreign companies.
Your quick respond to our whatsapp messages is appreciable. Your Honesty and sincerity are really applaudable.
Love to order more items from you.
One suggestion, the width of the laptop table (SKU: R-1376) can be increased by about 8-12 cm, with a small increase in cost.
with Best Wishes and Regards
Sravan & Gayathri
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