- Several Shipments are facing the issue where, Tracking Number has not seen any Updates from Last 4 to 6 Days. We would like to Convey them, Due to COVID19, DTDC is Not able to Input all the parcels Tracking info.
- Although we check Everyday the Parcels Transit Time, but in some rare case where we do give Much Priority to it, Please let us know and we shall do the Needful.
- Or We Request our Customers, to Wait for Few Days more as Product will surely get Delivered.
- Whatsapp no. is Active (95096 58944)
- No Whatsapp Voice or Video Call will work as of now
- We are working on our Mobile app.
- Stay Tuned for more Info.
- We are Integrating the Whatsapp with Our System, so we can Provide Answers to Customer in a Fast Way.
- As a Result of this Integration, The Whatsapp Account will be De-Activated till 23-06-2020.
- We have received Several Complaints regarding Our Courier Company whom we use, But from now We will Ship using DTDC (In Most Cases). Which will enable us to ship in 17,000+ Pin Code (Except Contaminated Zones or Govt. Restricted Areas).
- All the Products which are Shipped Through FedEx, we are closely Monitoring the Situation and want to convey, we are bound to deliver the Product at Earliest.
- We have also Partnered with Delhivery, to reach and Better Cover Pan India.
- All Order Before 1st June (Confirmed by Respective Customers), will be shipped on 6th June 2020 via Delhivery or FedEx.
- We Apologize but want to convey, Our Courier Company is Having Some trouble to deliver the parcel to your doorsteps. They are Adapting to the Situation and Will Deliver the Parcel as Soon as Possible.
- Order Which have not been Dispatched, will be dispatched either on 23'May or on 25'May.
- Delivery has been started and we will start shipping all the Orange Zone & Green Zone Orders on First come First Serve Basis.
- Regarding Red Zone (FedEx have yet to Open their Location in Many Pin Codes, but in which They Operate, Delivery May not be possible, as due to Govt. Guidelines or District administration orders),To get the Delivery as of now, Customer will have to pick the parcel from their location.
- Only 4,650 Pin Codes are Serviceable as of now.
- No C.O.D (Cash on Delivery) Inquiry/Orders will be Entertained and Any Orders Done on that Basis Shall Stand Cancelled.
- Customer who have Opted for this Option, Have already been Conveyed.
- For More information, Please Contact us Sales@woodsala.com
- Due to COVID19, Situation has changed and Forced us to Change our Pricing Structure. Currently We Show All Inclusive Pricing for Pan India Delivery but in the Next Week, We Will Allow Shipping in Selected Pin Codes only while Showing Tax Inclusive pricing Separately & Shipping prices calculated at the Checkout Page.
- This Move will Enable Customers to Break Down the Pricing & help them better evaluate the Ex-Factory Price, Tax Rate & Shipping Rate.
- As of Current Decision Packing Charges, Will be Included in the Ex-Factory Price.
- Customers, who want to purchase Later but want to Book Order now in Current Pricing Scheme, Please send us a Email at Sales@woodsala.com
- Several Orders (Dispatched before Lock-down) are Damaged when delivered, We wanted to assure to our customers, we will provide product replacement or the Facility to change the Order (if any). (Subject to Certain Limitation, Please send us a mail Sales@woodsala.com for more information)
- We have disabled the "Pay before dispatch" Method as of Now.
- We are currently working on a new System, where Customer can Raise a Ticket for any Support (Pre-Order or After Sales).
- New Orders will be dispatched from 18th May.
- (As of Now) As per Current Schedule and Delivery Constraints, All the Pending orders should get Delivered within this Month, Provided situations remain as it is or Improves.
- We are Trying our Best to Fulfill all the orders with our Limited Staff.
- All The Necessary Precaution, Govt. Guidelines and Social Distancing Norms are Followed.
- We are Committed to the Safety of our Customers as well as our Staff.
- FedEx have Started the Courier Services in Select Pin Codes (Except the Contaminated Zones)
- We will Start Dispatching the Orders, Starting Next Week.
- We will try our best to Dispatch all the pending order's in Next week, But as in Manufacturing, Delay is very Common.
- Courier Company with whom we work (FedEx), Have not yet Resumed the Work Except in Essential Categories & Non-Essential in Orange & Green Zone with Certain Restrictions.
- We are Constantly in Touch with FedEx about their Delivery Updates.
- We are Manufacturing & Packing all the Orders, and As Soon as FedEx Resumes their Operations, We will Dispatch it.
- Manufacturing work will resume starting Tomorrow.
- Situation is Still not Clear, We will Update the Site on 3rd of May.
- FedEx have yet to Start their Operations in Non-Essential Products (Subject to Pin Code and Govt. Regulations)
- The Scrolling Text on the Home page has been updated to "Due to COVID19, Orders will be dispatched from 4th May 2020". This Decision has been taken in view with Govt. Directions.
- Manufacturing work shall Start after 20th April 2020, As Govt. of Rajasthan is Providing Pass to the Industries, Especially Labour Intensive Companies/Firm.
- All The Dispatched Orders, should have there movement resumed, after 20th April 2020, as Movement of Good (Inter & Intra State) is permitted as of now.
18-04-2020 Website, Products & Category
- Filters Have been Enabled for the Visitors to make Browsing as Easy as Possible.
- More than 45 Products will be made available before 30th April.
- New Categories for Easy Navigation, will Also be made.
16-04-2020 Payments and Website
- A New Payment System have been Enabled for the Customers which goes by the name of "Pay Before Dispatching".Earlier we used to book the orders under this method for Customized orders. Interested Customer can find it, by Selecting 3rd Option when Choosing Desired Payment Method.
- Website have Been updated to make it more Smooth & Fast.
- Please Leave us your Suggestion / Problems at Sales@woodsala.com
13-03-2020 Woodsala operations
- The Announcement Banner at the Top has been updated to reflect about the delay in order until further Notice.
23-03-2020 Products & Website
- We will Update the way in which we represent the data to the Visitors and Also Finding out for Error and Make the UI more Customer Friendly.
- Filters based on Category, Rate & Primary Material will be Added on the Website to make the Browsing as Easy as Possible.
- We are also Updating the Products Name & Descriptions.
22-03-2020 Products and Wesbite
- The Announcement Banner at the Top has been Updated to reflect about the Delay in Orders.
- We are Currently Updating the Products Photos along with Descriptions.
12-03-2020 Products and Website
- The Site was under Maintenance from last 2 days and we are sorry for the inconvenience caused to you, especially to the Existing customers.
- We had to take down the site, because of several issues, we were facing, like Duplicate Values and Inconsistent Product variants and Slow Speed Problem.
- Now, Almost full work is done, but still few things are remaining like Price Adjustments and Product photo changes, we are committed to do it as soon as Possible.
- We will launch a New Section, where new products before launch or in Finish will be shown, to get valuable input from the visitors and to make our Journey with Many People as Possible.
- The Site is very responsive as compared to Constant freezes and unusable UI which was there few days before.
- We thank you for your continued support!!
- The Site Look has been refreshed
- Currently we are working on Optimising the Product Listing, changing the System and Updating Prices.
- New Products are also being Uploaded and they all will be Live Soon.
- We are Continually Developing new Sample, so a New Page will be introduced to get a sneak peek of "New Development".
- Categories will be refreshed and New Menu System have been Introduced with this Fresh Look, and now they are being Further Enhanced, to get Better User Interface.
- If you have any Suggestion, Please Drop us a Mail at Sales@woodsala.com
- Fresh New Look
- We are Currently working on the User Experience
7-01-2020 Website & Support
- We have revert back the theme changes to the previous theme
- The Whatsapp no. +95096-58944 has been updated on the site.
- 61 New Products have been launched under the Category of Spice Box.
29-12-2019 Support & Products
- Chat is Removed from the website because of low Engagement Rate.
- New Products will be launched in January.
- We are Activating the Whatsapp Account Once Again in January, more info will be shared soon.
- Our Mail id Help@woodsala.com has been updated to Info@woodsala.com
20-12-2019 - Products
- 18 New Products have been Launched under the collection of Kitchen item's.
20-12-2019 - Support
- We are working on a more user-friendly chat System.
- Chat button design has been updated as well its user interface.
14-12-2019 - Products
- New product range will be launched in next week, related to Box Category.
- We are currently working on a system, where customer can know on which stage the product is, i.e manufacturing, Polishing, packing or others.
- 5 New Products are Launched under the category of "Bed".
12-12-2019 - Products
- The Development on Our New Range of Kitchen items has been started, We will share more details later on.
- In Coming Days, New Dining Table Set will be Uploaded on our Site.
- Images, Prices, Description and Other info regarding product has to optimized and the Work has been started in that direction.
12-12-2019 - Website & Support
- New Theme Design
- Whatsapp no. has been Disabled to streamline customer support system and to respect customer privacy.
- Current system of contacting woodsala.com is Chat, Toll free no. & E-Mail.
- Recommended channel of support is E-Mail (email@example.com)
- A New Page under the title of "Lookbook" has been launched.